Shipping & Delivery Information (India)

We aim to deliver your orders as quickly and smoothly as possible across India. Here's everything you need to know:

Shipping Options (Within India)

Standard Delivery

Delivery Time: 3–7 business days
Cost: Free for orders above ₹499, ₹49 for orders below ₹499

Delivery Areas

We deliver across most PIN codes in India through our trusted courier partners like Delhivery, Bluedart, Ekart, and India Post.

To check if we deliver to your area, enter your PIN code on the product page or during checkout.

Order Processing Time

Orders are processed within 24–48 hours (excluding Sundays and public holidays).
You will receive a confirmation and tracking link once your order is dispatched.

Cash on Delivery (COD)

COD Available Not Available

Failed Delivery / Returns

If a delivery attempt fails due to an incorrect address or unavailability:

• A reattempt will be made automatically.
• After 3 failed attempts, the order will be returned to us.
• For reshipment, additional charges may apply.

Delivery Delays

We strive to meet all delivery timelines, but delays can occur due to:

• Weather disruptions
• Festival season rush
• Logistics issues in remote areas

We’ll keep you informed if any delays are expected.

Track Your Order

Track your order at any time via:

• Your Account Dashboard under "My Orders"
• SMS/Email tracking link sent after dispatch

Need Help?

We're here to assist you with any delivery issues.

• 📧 Email: info@ophthall.in
• 📞 Customer Care: ‪+91-8754517944‬ (10 AM to 7 PM, Mon–Sat)
Live Chat: Available on the website